Licensed Psychologist:
Licensed Counselling Therapist (LCT):
PhD Clinical Psychology student (Kailey DeLucry)
Payment
Private psychological services are not covered by Medicare, but they are covered by many extended healthcare plans (e.g., Blue Cross, Sunlife). Some plans cover the services of a licensed psychologist, but not a licensed counselling therapist (LCT). It is your responsibility to check which professionals are covered by your plan, coverage amounts, etc. We will gladly direct bill those insurance companies that provide this option, otherwise we will give you a receipt to submit. We typically offer direct billing through workers’ compensation boards, Veterans Affairs Canada, Canadian Armed Forces, and RCMP.
Cancellation Policies
The OWL software we use will send appointment reminders for your session. However, it is your responsibility to keep track of your appointments.
Please understand that a time commitment was made to you and was held exclusively for you. Failing to
give adequate notice prevents us from being able fill the space for another client who would benefit from
the time slot.
Social Media Policy
Please review this policy so that you understand how the office and your clinician interacts with the internet. The SJ Psychology Centre (SJPC) uses the internet, including our website and social media accounts, to advertise our location, hours, and contact information. We also post information regarding our team, services, and articles regarding a variety of mental health topics. Please do not use social media (e.g., Facebook, Instagram, or Linkedin) to contact or communicate with SJPC and/or our clinicians. These sites are not secure and could compromise confidentiality. If you do contact your clinician through social media, these exchanges may be documented and become a part of your file. Keep in mind that neither our admin staff nor our clinicians monitor social media for communications. Our admin staff and clinicians will not accept friend requests, will not friend, or will not follow any clients. Doing so would impair their ability to work effectively and objectively with you. We encourage you to bring any questions or concerns about the services you receive directly to your clinician. SJPC will never request or expect you to “like” or “follow” our social media accounts. If you do choose to interact with our social media, we encourage you to review your own social media account settings to understand who may be able to view your interactions with our accounts. You should be aware that if you interact with our social media, others may deduce that you are receiving services with our clinic. There is nothing wrong with others being aware of your connection to SJPC, but we want you to make an informed decision about whether you interact with our social media or not.
Completing Initial Paperwork
Before your initial appointment you will be required to complete 2 forms. These include an intake/consent form, and a credit card authorization form. A valid credit card is kept on file for any cancellation fees and the information is stored in our secure online booking software. We request you return the completed forms a minimum of 48 hours before your session. This ensures that we are prepared and that you get the most out of your appointment. If you have any difficulty completing the forms please let our Office Manager know and we can assist.